Store Policies

Return & Refund Policies

Class Deposits, Rebooking, & Refund

ALL CLASSES, CERTIFICATIONS, AND PROGRAMS ARE SUBJECT TO A $90 REBOOKING, REFUND, AND/OR CANCELLATION FEE. 

Rebooking: If student wants to reschedule class date, a $90 fee will be charged at rebooking.  

Class Refund: If student wants to cancel class/program, a $90 fee will be deducted from payment made. Client will receive class payment/refund MINUS the $90 cancellation fee. 

 

Uncontrollable Circumstances

Sometimes things such as natural disasters, flight delays, emergencies, etc. prevent a scheduled class from happening. All of these things are outside of our company and trainers' control. If there are flight or natural disaster delays we will reschedule for the next immediate date, in coordination with you, the student. 

Product Sales 

All product sales are non-refundable, no exceptions.  All glues and adhesives should be stored in the refrigerator. If there are any malfunctions in any machines, purchaser must contact company to get a new product sent out to them. There are no refunds given EVER on any products, including Teeth Whitening Machines.

 

Privacy Policies

Do we disclose the information we collect to outside parties?

We do not sell, trade, transmit, disclose, or otherwise transfer your personal identify or information at any time to any person or entity. All payment transactions use federal SSL technology. We absolutely NEVER store credit card information.

How can you opt-out, remove or modify information you have provided to us?

We may use autoresponders such as Aweber to communicate with you via e-mail. To modify your e-mail subscriptions, simply click “Unsubscribe” at the footer of the email or email help@ilashqueenstore.com

Content Ownership

All website content is proprietary of iLashQueen, a subsidiary of Beauty Queen International. We claim all property rights, including intellectual property rights.

Questions and Feedback

We welcome your questions, comments, and concerns about privacy. Please send us any and all feedback pertaining to privacy, or any other issue. Feel free to contact us.

Your Consent

By using our site, you consent to our privacy policy.

How to Contact Us

Any questions or concerns about these terms and conditions of use should be brought to our attention at help@ilashqueenstore.com OR 786-520-LASH, and providing us with information relating to your concern.