iLashQueen Shipping Policy

Free Shipping To The U.S. With A Purchase of $100 or More

U.S. product orders are shipped USPS Priority Mail (2-3 day delivery), unless another method is requested. A tracking number will be sent to the email that you provide. Orders placed before 12noon typically ship out same day. Orders placed on Saturday evening or Sunday will be shipped Monday morning.

USPS Priority EXPRESS (OVERNIGHT) is also available at checkout.

PURCHASER MUST PAY FOR SHIPPING OF MAJOR EQUIPMENT, SUCH AS TEETH WHITENING BUNDLE. Purchaser must pay shipping if training to be conducted outside of Metro Fort Lauderdale, Florida area.  

IMPORTANT:

If you are shipping to a business address please include the name of the business along with the name of the recipient at the business. USPS Express Mail (1-2 day delivery) is available upon request. Shipping times are estimates and are not guaranteed. iLashQueen will ship anywhere via any method. If you would like us to ship your order a method other than USPS just contact us to make arrangements. The free shipping is only available with USPS Priority Mail.

The purchaser is solely responsible for providing the correct address that the order should be delivered too. Once USPS confirms that the order has been delivered iLashQueen is no longer responsible for the order.

Returned Orders:

If an order is returned due to a wrong or incomplete address, the purchaser will be charged a $20 shipping fee to re-ship the order. If the purchaser decides to request a refund after an order has been returned due to a wrong or incomplete shipping address, the purchaser will be refunded the amount of the order minus $10 for the original shipping charges.

Orders that are refused at the time of delivery will have the conditions of the return policy apply.

Out Of Stock Procedures:

If a product that is ordered is out of stock the customer will be given the choice of having the product shipped when it is available at no extra cost or getting a full refund for the product. The customer will be notified by email as soon as possible if a product is out of stock.


Canada Shipping Information

Canadian orders are shipped USPS Priority Mail which takes 7 to 10 days to arrive. A tracking number will be sent to the email that you provide. USPS Express Mail, 5 to 7 day delivery is also available. Shipping times are estimates and are not guaranteed. ue to customs processing and other variables associated with international shipping, shipping times to Canada are unpredictable. IMPORTANT: If you are shipping to a business address please include the name of the business along with the name of the recipient at the business.

Canadian Shipping Charges are as follows:

Purchases:
$0 - $100 Ships for $24.95
Purchases: $100 - $250 Ships for $19.95
Purchases:  $250+ Ships for $14.95



Orders shipped USPS to Canada will not be charged brokerage fees because the USPS and the Canada Post have an agreement to not charge brokerage fees. Canadian orders maybe charged tax upon receipt, depending on the tax policies of the Providence that you live in.

The purchaser is solely responsible for providing the correct address that the order should be delivered too. Once USPS confirms that the order has been delivered iLashQueen is no longer responsible for the order.

Returned Orders:

If an order is returned due to a wrong or incomplete address, the purchaser will be charged a $20 shipping fee to re-ship the order. If the purchaser decides to request a refund after an order has been returned due to a wrong or incomplete shipping address, the purchaser will be refunded the amount of the order minus $10 for the original shipping charges. Orders that are refused at the time of delivery will have the conditions of the return policy apply.

Out Of Stock Procedures:

If a product that is ordered is out of stock the customer will be given the choice of having the product shipped when it is available at no extra cost or getting a full refund for the product. The customer will be notified by email as soon as possible if a product is out of stock.


International Shipments

iLashQueen ships to the following countries: Australia, Austria, Bahamas, British Virgin Islands, Cayman Islands, Denmark, Finland, France, French Polynesia, Germany, Greenland, Iceland, Ireland, Italy, Japan, Monaco (France), Netherlands, New Zealand, Norway, Poland, Spain, Sweden, Switzerland, United Kingdom.

Shipping charges are dependent upon the orders weight. Most international orders ship for approximately $30.00. Check the shopping cart for exact shipping charges. Shipping times vary and are depend upon the country.

When ordering from a country other than the United States just select your country in the country drop down menu in the shopping cart and enter your postal code if your country has one. All international orders are shipped through USPS Priority Mail. A tracking number will be sent to the email that you provide.

The purchaser is solely responsible for providing the correct address that the order should be delivered too. Once USPS confirms that the order has been delivered iLashQueen is no longer responsible for the order.

Returned Orders:

If an order is returned due to a wrong or incomplete address, the purchaser will be charged a $30 shipping fee to re-ship the order. If the purchaser decides to request a refund after an order has been returned due to a wrong or incomplete shipping address, the purchaser will be refunded the amount of the order minus $10 for the original shipping charges.

Orders that are refused at the time of delivery will have the conditions of the return policy apply.

Out Of Stock Procedures:

If a product that is ordered is out of stock the customer will be given the choice of having the product shipped when it is available at no extra cost or getting a full refund for the product. The customer will be notified by email as soon as possible if a product is out of stock.